Glossary ยท approach
ATM Cash Management
OR problem of forecasting each ATM's cash demand, deciding replenishment timing and amount, and balancing the immobilisation cost (interest opportunity + security risk) of idle in-ATM cash against the stock-out cost (customer complaints + lost transactions) of an empty ATM; joins forecasting + stochastic inventory + cash-in-transit (CIT) routing.
A mid-size commercial bank with 1,200 ATMs runs an integrated demand forecasting (Holt-Winters seasonal + month-end/payday/holiday anomaly flags) + stochastic inventory (ฮฒ = 0.97) + CIT VRP (22:00-06:00 night shift) solver on a 14-week pilot in a single city covering 180 ATMs, in parallel with the existing manual solution; immobilisation cost drops 22%, empty-ATM events fall 47%, CIT vehicle productivity rises 13%.